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Pullman Rotorua Hotel, Rotorua

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From183US$ /night
Check-in
31Jan2025Select date
Check-out
01Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1135 Arawa St, Rotorua, New Zealand, 3010

Pullman Rotorua is located in the heart of Rotorua, moments away from scenic lakefront views. This hotel serves as a pivotal base for exploring the region's renowned geothermal attractions. It offers a blend of modern luxury and essential amenities, catering to families, adventure seekers, and business travelers. The hotel's design reflects the geothermal origins of the area, creating a unique atmosphere.

Location

Situated approximately 6 miles from Rotorua Regional Airport, Pullman Rotorua offers convenient access to the city’s main attractions. The hotel’s central location places guests close to iconic sites such as the Polynesian Spa and Government Gardens. Guests can also explore the geothermal wonders of the region, including geysers and hot springs, with ease.

Rooms

Pullman Rotorua features 130 luxurious rooms and suites designed for comfort and relaxation. Each room offers modern amenities, including a 49-inch smart TV, premium bedding, and well-designed open bathrooms for privacy. The 50 SQM top-floor suites provide stunning 180-degree views of either Lake Rotorua or the vibrant city. Accessibility options are also available for those who need them.

Eat & Drink

The hotel's dining establishment, Barrel & Co, presents farm-to-table cooking with an intimate open kitchen. Guests can enjoy a spectacular buffet breakfast and a diverse menu featuring local delicacies. Room service is available 24/7, offering a wide range of modern New Zealand cuisine crafted from fine local produce. Additionally, Dakjib Korean Chicken Restaurant, located nearby, enhances dining options with a unique fusion experience.

Leisure & Business

Pullman Rotorua includes a state-of-the-art Fit Lounge, which features an expansive gym with cardio equipment and free weights for fitness enthusiasts. Business travelers can benefit from four dynamic meeting rooms equipped with advanced technology and high-speed WiFi. The venue is designed to blur the lines between work and relaxation, catering to the energetic lifestyles of its guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room
Max:
2 persons
33 m² 
Bed options:
1 King Size Bed
City view
Shower
Coffee machine
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Superior King Suite
Max:
2 persons
55 m² 
Bed options:
1 King Size Bed
City view
Shower
Coffee machine
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Superior Queen Room
Max:
2 persons
33 m² 
Bed options:
2 King Size Beds
City view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Rotorua1400 ft
Airports
Rotorua Regional (ROT) 5.8 mi
Tauranga (TRG) 42.8 mi
Bus
Bus stop 1.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Baggage storage
  • Elevator
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cribs
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Spa & wellness center
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Location

1135 Arawa St, Rotorua, New Zealand, 3010
Map view
street view
1135 Arawa St, Rotorua, New Zealand, 3010
Nearby
Queens Drive
Fred W Wylie Memorial Statue
800 ft
1 Queens Drive Government Gardens
Arawa War Memorial Statue
1500 ft
1210 Arawa Street
Fancy Meow Cat Cafe
800 ft
1 Queens Drive
Sulphur Point
1500 ft
Museums
Bibleworld Museum and Discovery Centre
1600 ft
RotoruaNew Zealand
Lake Rotoiti
3300 ft
RotoruaNew Zealand
Lake Tarawera's Hot Water Beach
3300 ft
Spa Center
The Spa Rotorua
3500 ft
1093 Tutanekai St
Madhouse Design Store & Gallery
700 ft
1174 Whakaue Street
Puawai Jade
700 ft
Lake Rotoma
3300 ft
1234 Fenton Street
Rakai Jade
1100 ft
Events
Te Runanga Tea House
1200 ft
Ohinemutu
Rotorua Lakefront Boardwalk
1900 ft
Church
Saint Lukes Church
1500 ft
Gallery
Helium Gallery
1600 ft
Church
Saint Michaels Catholic Church
1900 ft
Restaurants
Fat Dog Cafe & Bar
1000 ft
1161 Arawa Street
Pig & Whistle
1300 ft
1182 Tutanekai Street Cnr Haupapa and Tutanekai Streets
Indian Star Restaurant
800 ft
1118 Tutanekai Street
Artisan Cafe
500 ft
1149 Tutanekai Street
Kia Ora Japan
500 ft
1139 Tutanekai Street
Fortune Restaurant
600 ft
1129 Tutanekai St
The Thai Restaurant
500 ft
1141 Tutanekai St
CBK Craft Bar & Kitchen Rotorua
800 ft
1115 Tutanekai Street Eat Streat
Nando's
500 ft
1135 Tutanekai Street

Reviews and Ratings

Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
spacious bed
attentive service
unusual room layout
limited dining options
7.2/10
Very good
Rooms
7.4
Location
8.1
Service
7.5
Dining
6.6
Guest reviews
7.2/10
based on 11 reviews
8.2
8.2/10based on 2592 reviews
Mark
United Kingdom, March  2024
7.4/10

The hotel had spacious and relaxing rooms, though we were expecting more considering the price. The service was exceptional, and the staff went above and beyond to make our stay special. The location was perfect for our conference, with essentials nearby, but we missed out on trying the breakfast. The dining experience was below par and overpriced. Overall, a pleasant stay with a few drawbacks.

Rooms
8.0
The rooms were quiet, spacious, and easy to relax in.
Service
9.0
The service was excellent, with polite, friendly, and helpful staff.
Location
8.0
The location was perfect for the conference, with essentials within close proximity.
Dining
5.0
The dining was disappointing and overpriced.
Facilities
7.0
The facilities were satisfactory.
Jared
United States of America, March  2024
7.4/10

The hotel is conveniently located within close proximity to essential places like Streat and the conference center, town, and Polynesian spa. The valet parking can be a bit pricey, but there's not much the hotel can do about it.

Rooms
8.0
The rooms felt comfortable and spacious overall, although the setup may seem strange with the shower and toilet in the same area as the bed and table.
Service
7.0
The service provided by the staff was nice and helpful, but some reminders came across as a bit direct. Other reception staff handled parking efficiently.
Location
9.0
The hotel's location is quite convenient despite the challenges with valet parking cost and monitored street parking. It's near essential places like Streat, the conference center, town, and Polynesian spa.
Dining
7.0
The dining experience offered tasty food, but the selections didn't change much. The shabu shabu was a notable option worth trying.
Facilities
6.0
Christine
United Kingdom, March  2024
6.8/10

The hotel had some quirky touches with the toilet and shower in the room, but the queen bed was quite spacious. The heating system caused some issues, but overall, the room was comfortable. The service was attentive, although there were minor issues with stocking up on tea and coffee. The location was convenient, despite expensive valet parking. The dining options were tasty but lacked variety, and the executive lounge fell short. The facilities were basic but functional.

Rooms
7.0
The room layout with the toilet and shower was unusual, but the queen bed was spacious.
Service
7.0
The service was attentive, although there were minor issues with restocking beverages.
Location
8.0
The hotel's location was convenient, despite pricey valet parking.
Dining
6.0
The dining options were tasty but lacked variety, and the executive lounge experience was subpar.
Facilities
6.0
The facilities were basic but functional.
spacious bed
unusual room layout
William
United States of America, February  2024
7.8/10

I absolutely loved my stay at the hotel! The rooms were spacious and comfortable, offering a nice view. The service was top-notch with friendly staff and even a complimentary massage. The location was perfect, allowing for easy access to nearby attractions. The dining experience was superb, although there is room for improvement in a few areas. Overall, a fantastic hotel with great value for money.

Rooms
8.0
The rooms were nice with a good view, spacious and comfortable.
Service
9.0
The staff were incredibly friendly and went above and beyond to ensure our stay was enjoyable.
Location
7.0
The location was perfect for exploring the area, though the room advertised was different from what I received.
Dining
7.0
The dining experience was on point, but there were a few aspects that left a bit to be desired.
Facilities
8.0
The facilities provided everything I needed for a comfortable stay.
Louise
United Kingdom, December  2023
7.8/10

The hotel's location is perfect for exploring the town easily, but some aspects like service could be improved. Great for a conference stay but had some drawbacks with dining options.

Rooms
7.0
Our room, although a bit cold and dark due to the view, was cozy and offered a unique setup.
Service
8.0
The staff were extremely polite and attentive, but a few small improvements could be made.
Location
9.0
The hotel's central location was convenient for our conference, dining, and town exploring.
Dining
7.0
The dining experience was enjoyable overall, but the prices were a bit steep for the offering.
Facilities
8.0
The hotel had all essential facilities needed for a comfortable stay.
Frederick
United Kingdom, October  2023
6.6/10

The hotel offers spacious rooms with great views, but the acoustics may be a bit distracting. The service is friendly yet lacks consistency. The location is perfect for exploring the town, but parking can be inconvenient. The dining experience varies in quality. Overall, a mixed experience with some highlights and drawbacks.

Rooms
7.0
The room was spacious, but the acoustics were noticeable. There was a small view of the lake from a certain angle.
Service
6.0
The staff were friendly and helpful, but there were some delays in service.
Location
8.0
The location was excellent, close to dining options and the town center, but parking was limited to valet service.
Dining
5.0
Facilities
7.0
The facilities were adequate, but there were some cleanliness issues reported.
Richard
United States of America, August  2023
7.6/10

The hotel had a weird setup with the shower and toilet all in the same area as the table and the bed, which was really strange, but the room itself was lovely, well-serviced, modern, and very comfortable. Upgrading to a better room may be worth considering.

Rooms
8.0
The room was a perfect size, modern, and very comfortable.
Service
7.0
The staff were extremely helpful and accommodating, except for one uncooperative and incompetent receptionist. Services like room service, dry cleaning, housekeeping, laundry, and valet parking were available, and I appreciated the welcome drink.
Location
9.0
The hotel was perfect in terms of being central in Rotorua. The friendly staff went above and beyond to assist, even though there were some inconveniences with valet parking and metered street parking.
Dining
7.0
The dining experience was nice, but it could have been improved with the availability of trim milk and more juice options. The breakfast, while nice, could become quite expensive if you're not a big eater.
Facilities
7.0
The hotel had the necessary facilities to make the stay convenient and enjoyable, but some minor improvements could be made.
helpful staff
weird room layout
Terry
United Kingdom, July  2023
7.0/10

The hotel was unique and not quite what I expected, with occasional faint moldy smells in the rooms. The service was fantastic, with friendly and attentive staff, albeit a bit understaffed. The location was excellent, though not as advertised in pictures, leading to extra costs for an upgrade. The dining experience was average, with some room for improvement in the options provided.

Rooms
6.0
The rooms had occasional faint moldy smells and were not quite as expected.
Service
8.0
The staff were fantastic, very friendly and attentive, although the hotel seemed a bit understaffed.
Location
8.0
The location was excellent, but not as advertised, which led to additional costs for an upgrade.
Dining
6.0
The dining was average, with room for improvement in the options provided.
Facilities
7.0
John
United Kingdom, June  2023
8.0/10

My stay at the hotel was overall good, but it had some ups and downs. The rooms were better than the one we booked previously at Cordis, Auckland, and the building was nice, but there was an ugly smell outside that wafted into the room. Despite that, the room itself was a bit dirty with leftover food on the floor. The service, however, was exceptional with the staff always ready to go above and beyond. The location was convenient for our needs, clean, and comfortable, even though it had a slight issue with milk provision. The dining experience was satisfactory, offering a good variety of food, but the pricing could be a bit high in some instances.

Rooms
7.0
The rooms were better than expected in a nice building, but there was an unpleasant smell and some cleanliness issues.
Service
9.0
The service was outstanding, with staff always prepared to go the extra mile.
Location
8.0
The location was perfect for our needs, clean, and comfortable, despite a minor inconvenience.
Dining
8.0
The dining experience offered a great selection, although pricing could be a bit high on certain occasions.
Facilities
8.0
The hotel facilities were good overall.
George
United Kingdom, June  2023
7.0/10

The hotel's location is excellent, right in the heart of town, making it convenient to explore the area. The rooms were spacious, but some inconsistencies in amenities for the number of guests were a minor downside. The service was friendly overall, with some exceptional gestures, though occasional lapses in warmth were noted. Dining options varied in quality, from basic to great variety, with pricing reflecting the upscale status. The hotel's facilities were decent, though some noise disturbances affected the overall experience.

Rooms
8.0
The room we stayed in was spacious, offering ample room for a family with two queen beds. However, there were not enough towels and glassware for all guests, which was a bit inconvenient.
Service
7.0
The staff was generally friendly and accommodating, making special efforts like allowing us to watch the game while sorting out our accommodations. However, there were occasional instances where the friendliness was lacking.
Location
7.0
The hotel's central location was a huge plus, allowing us to easily explore the town without transportation worries. However, there were noise disturbances in the middle of the night, affecting our sleep quality.
Dining
6.0
The dining experience varied from basic to great selection, though the pricing leaned towards the expensive side. Some aspects were disappointing for a 5-star hotel.
Facilities
7.0
The hotel's facilities were decent overall, offering the basic amenities expected. However, noise disturbances during the night affected the overall comfort of the stay.
Central Location
Inconsistent Amenities
Roger
United Kingdom, April  2023
7.8/10

The hotel's location was awesome, very central, and close to major attractions. The rooms were standard and clean, though quite expensive for what was offered. The service was mixed, with some forgetfulness but overall professional and friendly. The dining experience was great with a variety of options available. Unfortunately, the room did not match the advertised photos, requiring an additional fee for an upgrade.

Rooms
7.0
The rooms were standard and clean but considered overpriced for the amenities provided.
Service
6.0
The service displayed a mix of forgetfulness but overall professional and friendly behavior.
Location
8.0
The location was awesome and very central, but parking was inconvenient without valet service.
Dining
9.0
The dining experience was excellent with varied options available, though there was an issue with the room upgrade cost.
Facilities
9.0
The facilities were well-kept and offered a great dining experience.
variety of dining options
expensive rooms
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Rooms and Guests2 Guests, 1 Room