Pullman Rotorua Hotel, Rotorua

The hotel offers spacious rooms with great views, but the acoustics may be a bit distracting. The service is friendly yet lacks consistency. The location is perfect for exploring the town, but parking can be inconvenient. The dining experience varies in quality. Overall, a mixed experience with some highlights and drawbacks.

The hotel had a weird setup with the shower and toilet all in the same area as the table and the bed, which was really strange, but the room itself was lovely, well-serviced, modern, and very comfortable. Upgrading to a better room may be worth considering.

The hotel was unique and not quite what I expected, with occasional faint moldy smells in the rooms. The service was fantastic, with friendly and attentive staff, albeit a bit understaffed. The location was excellent, though not as advertised in pictures, leading to extra costs for an upgrade. The dining experience was average, with some room for improvement in the options provided.

My stay at the hotel was overall good, but it had some ups and downs. The rooms were better than the one we booked previously at Cordis, Auckland, and the building was nice, but there was an ugly smell outside that wafted into the room. Despite that, the room itself was a bit dirty with leftover food on the floor. The service, however, was exceptional with the staff always ready to go above and beyond. The location was convenient for our needs, clean, and comfortable, even though it had a slight issue with milk provision. The dining experience was satisfactory, offering a good variety of food, but the pricing could be a bit high in some instances.

The hotel's location is excellent, right in the heart of town, making it convenient to explore the area. The rooms were spacious, but some inconsistencies in amenities for the number of guests were a minor downside. The service was friendly overall, with some exceptional gestures, though occasional lapses in warmth were noted. Dining options varied in quality, from basic to great variety, with pricing reflecting the upscale status. The hotel's facilities were decent, though some noise disturbances affected the overall experience.

The hotel's location was awesome, very central, and close to major attractions. The rooms were standard and clean, though quite expensive for what was offered. The service was mixed, with some forgetfulness but overall professional and friendly. The dining experience was great with a variety of options available. Unfortunately, the room did not match the advertised photos, requiring an additional fee for an upgrade.